Before you book

• - Cancellation requests must be shared with the resort team using the same contact details used for booking.
• - Cancellation timelines, deductions, no-show terms and date-change eligibility depend on the confirmed package and written booking terms.
• - If a third-party booking platform is used, that platform's cancellation terms may also apply.

Changes and refunds

• - Approved timelines, deductions, no-show terms and refund processing times must be supplied before launch.